IT Customer Support
For inquiries about the status of your account, please contact Customer Support at (405) 242-0104 or firstname.lastname@example.org.
For IT service requests, click on the link below to visit our Customer Support Portal.
Fiber Customer Support
For Fiber service requests, please contact Customer Support at (405) 242-0300 or (888) 563-7140.
Dobson Technologies performs internal service request escalations to ensure that adequate resources are mobilized quickly and the issue is resolved in the shortest possible time. The service levels are as follows:
First Level Escalation:
1 Hour (Supervisor-Level Escalation)
Second Level Escalation:
2 Hours (Director-Level Escalation)
Third Level Escalation:
4 Hours (VP-Level Escalation)